Mapping Sessions
customer experience or Funnel mapping
Discover the perfect solution for your needs and goals.
customer experience mapping
In this 90min zoom session we will co-create an overview of your existing customer journey. From when they first enter your world to becoming a repeat customer and referrer, we will look at every interaction, what happens when they say 'yes' and what happens when they say 'no'.
We will discover the holes in your existing journey and see which of these holes would have the most impact on your business if they were plugged so that you have a clear plan of action to work on.
This includes 2 weeks of follow up voxer support for any questions you have or additional support you may need in starting to take action. There are options available for continued support if desired.
This customer experience mapping session is perfect for all established businesses looking to create an automated experience for lead generation, sales conversions and repeat and referral business.
Strategic Funnel mapping
In this 90-minute zoom session we will co-create a funnel strategy that's best suited for your perfect-fit clients/customers, your business, and your needs and goals. We will then map it out so that you have a visual representation of what the funnel will look like and can easily see what you need to do to launch it.
This includes 2 weeks of follow up voxer support for any questions you have or additional support you may need in starting to take action. There are options available for continued support if desired.
We can also supply a quote for us to do all or part of the implementation work for the funnel if you're looking for assistance in getting it launched.
This strategic funnel mapping session is perfect for business owners looking to create an automated way to generate leads and/or sales, know they need a funnel to do so, but are not sure where to start and what funnel strategy would be best for them.
Half Day VIP In-Person Mapping Session
If you're local to us in Maidenhead and want more time to dive deeper into mapping things out then we can get together for an in-person mapping half day session. We will still focus on either customer experience or strategic funnel mapping, but we will be able to brainstorm further and come up with strategic action plans, diving deeper into the specifics of what these look like.
This half day in-person mapping session is perfect for businesses local to Maidenhead, especially if there are multiple team members who's input we may desire. I, Cat, can either come to your office, or can source somewhere for us to meet locally (may have additional fee). We will need a whiteboard, post-it notes and pens.
Further support is available to help either consult whilst you implement your plans, or to assist with implementation if desired.
Not local but interested in this? Book a clarity call below and we can discuss options.
What's the difference between customer experience and strategic funnel mapping?
Customer experience looks at your business as a whole. Funnels are a focused look at one part of the overall customer experience.
Not sure which is best for you? Book a clarity call with Cat and let's discuss what's the right solution for you.
Ongoing 1:1 support
Get expert guidance and strategic support
The perfect follow on from a mapping session.
Pocket Mentorship
Gain access to Cat for strategic feedback and support via Voxer - a walkie-talkie app where we can share voice and text messages. You're able to share content for Cat to review, ask questions and get support with any areas you need additional help with.
Perfect for business owners on a budget who need additional support after a mapping session.
3 Month Mentorship
Following a mapping session we then work together to support you in implementing the plan we came up with. With regular zoom calls and support via Voxer in between. Also, get access to our proven blueprints, templates and scripts where appropriate to assist your work.
Perfect for entrepreneurs looking for ongoing strategic support and accountability.
What People Are Saying
Jo Keyes
Founder of Time to Nourish
@timetonourish
In just one consultation Cat gained an understanding of our business idea for an online course and shared her knowledge on how and when to deliver different types of content to maximise funnelling and building trust and relationships with the audience to increase take up for the launch. Her ideas enabled us to build a solid effective strategy to implement. Cats experience of social media and digital marketing has been so valuable to the project.
Monique Sveinsson
CEO & Founder of The Perfect Planner Company
@perfectplanner.company
Cat has been a huge asset to our business. We couldn’t ask for more. She has taken the time to understand us and the business, and has without doubt been instrumental to our growth. As always a huge thank you from us.
Sue Richards
Founder, Sue Richards Coaching
@suerichards.coaching
Cat and I worked on a 1:1 basis for 8 weeks. She really helped me drill down in to what I needed to do to launch my recent masterclass and make it a success; as a result of her help I doubled the number of clients on my online nutrition course. Cat took the time to understand my business and how I wanted it to grow. All of the advice and guidance she gave me was focused on my business and my goals - not some generic guidance. Cat has not only helped me develop my technical skills but my confidence too!
